In a business, many factors determine success and failure. When I work with clients, the first issues I try to help them resolve are the ones that are root causes for many other problems. Instead of treating the symptoms, we look to treat the cause. Process maturity and people maturity are two primary root causes for a host of business problems and their interaction with each other is also critical to success. Without mature processes, a business risks reinventing
Two Cornerstones of Business Success
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